Return/Exchange Policy

We are not accepting email orders at this time. Please place your order through our website to ensure you are purchasing genuine Dick Rinkle products. You also will have the peace of mind knowing that all transactions are secure.

To track your order, we will send you an email with all the required information. You may then log on to verify the order status of your shipment while tracking if it's shipped or not as well as can get the access to know where it reached if it's shipped.

We do charge sales tax in states that require us to so.

If you wish to modify your order, you may always contact us before the item ships.  Once shipped, we will not be able to modify or cancel request any order and you will need to request a return once the product is received. We apologize for the inconvenience you may face in this regard.

Yes! We care about your security. We work with genuine systems, trustworthy partners and secure protocols such as Secure Socket Layer (SSL) to ensure the safety and security of all the information shared by our valuable customers.

Promo Codes or Coupons are actually made to let the customer know how we value them and care about them. These coupons or promos are time bound and can be claimed as per given instructions. You may use them against your shopping while updating them in Promo/Coupon Code Box in your cart before checking out. Once the code is updated by you, you can proceed to checkout and avail the discount as given.

We dispatch all the ordered products from our end within 2 working days, and the whole process of shipping may take 5 working days (except for any delays due to any reasons). You may track your order from our Order Status Page, and revert back to us if your order didn’t reach to you within the time prescribed in the email confirmation to get urgent assistance from our side.

Once you go through shopping at Dick Rinkle, you will receive all our newsletters including promotions, deals, discounts, etc. If you are not registered already, you may register now and opt to get all our newsletters.